Are You Homelessor at risk of becoming homeless?NEED HELP? How We Help Access Call the Suburban Cook Call Center or go to one of the Walk-In Centers or other Entry Point locations. 5 3 Evaluate An assessment will determine which services you or your family is eligible for that best serves your level of need. 5 3 Connect Entry Point efficiently matches you to appropriate available resources based on those needs. Get Help How to Connect to Entry Point Call the Suburban Cook Call Center or go to one of the Walk-In Centers or other Entry Point Locations. Suburban Cook Call Center 1-877-426-6515 8:30am – 4:30pm Monday & Friday. 8:30am – 7:00pm Tuesday, Wednesday, and Thursday.